Privacy Policy
Last Updated: 2026-08-26
Scale Global Technology Limited ("we", "us", or "our") operates the VuShort mobile application (the "Service"). This Privacy Policy explains how we collect, use, and disclose information when you use our Service.
1. Information We Collect
We collect the following categories of information:
- Account and user identifiers — Create and maintain the app profile, synchronize entitlements, support account deletion, and associate app functionality with the correct user.
- Device and network information — Secure requests, prevent abuse, diagnose compatibility issues, select service configuration, and measure app performance. This may include device identifiers, IP address, operating system, app version, language, and region.
- Advertising attribution identifiers — Measure campaign performance and attribute installs or subscription outcomes, subject to Apple permission requirements where applicable.
- Product interaction and viewing activity — Provide search, favorites, watch history, playback progress, genre preferences, sharing, feature personalization, analytics, and product improvement.
- Purchase and subscription history — Validate StoreKit transactions, restore purchases, grant or revoke VuShort Pro access, prevent fraud, and measure subscription performance.
- Customer support information — Receive and resolve support or feedback requests, including text and any photo, video, or audio attachment the user chooses to submit.
- Photos, videos, and audio submitted by the user — Process optional customer-support attachments and other user-initiated media workflows. VuShort does not access this media unless the user selects or records it.
- Crash, diagnostic, and performance data — Detect crashes, investigate failures, measure responsiveness, and improve service reliability.
- Approximate location or service region — Determine general availability, localization, fraud-prevention, and content-delivery settings. VuShort does not request precise GPS location in v0.
- Notification token and delivery status — Deliver user-authorized notifications and maintain notification reliability.
2. Third-Party Services
The Service uses the following third-party services that may collect information:
- Apple App Store, StoreKit, and Apple Push Notification service — Process subscriptions and restoration, manage billing, and deliver user-authorized notifications. (Apple App Store, StoreKit, and Apple Push Notification service Privacy Policy)
- Adjust — Advertising attribution, campaign measurement, subscription measurement, and fraud prevention. (Adjust Privacy Policy)
- Sensors Data — Product analytics, funnel measurement, event analysis, and controlled A/B configuration. (Sensors Data Privacy Policy)
- Google Firebase — Crash reporting, diagnostics, app configuration support, and related platform analytics used by the current build. (Google Firebase Privacy Policy)
- Amazon Web Services — Host application services, store approved support assets, and deliver images and video content. (Amazon Web Services Privacy Policy)
3. How We Use Your Information
- To provide, operate, and maintain the Service
- To improve, personalize, and expand the Service
- To understand and analyze how you use the Service
- To communicate with you, including for customer service
- To comply with legal obligations
4. Data Retention
We retain your data only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access, update, or delete your information
- The right to rectification of inaccurate data
- The right to object to processing
- The right to data portability
To exercise any of these rights, please contact us at vushort.support@appwerk.ai.
6. Children's Privacy
Our Service does not address anyone under the minimum age required by applicable law in your jurisdiction:
- China (PIPL): under 14
- European Union (GDPR): under 16
- United States (COPPA): under 13
- Other jurisdictions: under 13
We do not knowingly collect personally identifiable information from children below these thresholds.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact
If you have any questions about this Privacy Policy, please contact us: